The telecommunications industry is currently going through a boom and therefore there are plenty of telecom jobs in America for anyone who has the relevant skills and experience to apply for the vacancies. If you are interested in finding work as a telecoms employee, you will need to know more about the types of roles available, the kind of salary that you can expect, the qualifications and skills that you will require and the best places to find suitable positions.
What Is The Telecoms Industry?
The telecommunications industry centers on the provision of technological services for communication by telephone, television or mobile device. There are many types of jobs within the telecoms sector including this relating to mobile telephone services, home telephone lines and satellite and cable television installation. Within the industry there are positions at many levels and requiring many different skill sets. Whether you are looking for a position that involves electronics, engineering or even customer service, there is sure to be a suitable role for you within this sector.
What Types Of Positions Are Available?
The primary roles that you may see advertised within the telecoms sector include:
Customer service representatives and call center operatives
Satellite TV installers
Computer software engineers
Electrical and electronic engineers
Although many of these are roles available only for those with advanced technological skills, qualifications and experience, there are also some opportunities for those who are seeking entry level employment, especially within the customer service and call center departments.
What Kind Of Salary Can Be Expected?
The salary can vary greatly depending on the type of telecoms job that you are thinking of applying for, however as a basic guide, the mean salary offered to telecommunications workers is around $61,000 per year. There are also many bonuses and benefits which may be offered to some workers, depending on whether they are working for one of the leading companies like AT&T, and these may include medical and dental insurance, pensions or savings plans, paid holidays, life and accident insurance, discounted telecommunications products, free employee training or paid tuition reimbursement.
What Kind Of Qualifications Are Required?
If you are interested in applying for a telecoms job, you will need to know the basic requirements for your education, qualifications and experience. As a bare minimum, regardless of which position you are applying for, you will be required to have a good level of high school education however the great majority of roles will expect employees to have a college degree of either two or four years depending on the role. More technical roles will be expected to be filled by graduates who have a specific qualification in a relevant field, having undertaken a telecom focused program of study. Although experience is always a bonus whichever job you are applying for, often customer service post will offer on the job training to entry level candidates. For more experienced positions, at least two years of experience in a similar position may be necessary.
What Kind Of Skills Are Necessary
As well as possessing the relevant qualifications and experience, there are some personal skills which are essential for those working in the telecoms industry. Flexibility and the ability to adapt to changing technologies is very important, together with the ability to troubleshoot problems and to communicate well with the public. An interest in telephony and data communications is always essential.
Where to Find Telecoms Jobs In America
If you are interested in finding a telecoms job in America, the internet is always a good place to start. Many generalized job sites will list a great many telecommunications jobs nationwide in all areas of the sector from repair and maintenance to customer service. Another option is to check the websites of the country's leading telecommunications providers to see if they are advertising any vacant positions at the present time. To have the best chance of securing your chosen telecoms job, you should make sure that you present yourself in the best possible light on your resume, highlighting your interest in the telecommunications industry and emphasizing your excellent personal skills, dedication to the role and good communication skills in order to stand yourself in good stead. Demonstrating your willingness to adapt and move with changing technological times is also very important when applying for this type of position.